During my stay, I was very satisfied with the following:
Guest Room
Very
Much
Agree
Very
Much
Disagree
N/A
7 6 5 4 3 2 1
Guest room cleanliness
Bathroom cleanliness
Quality of the Internet
Guest room comfort and d├ęcor
Guest room lighting level
Television reception
Adequacy of guest room maintenance
Comments on your Guest Room
2000
Front Desk
Very
Much
Agree
Very
Much
Disagree
N/A
7 6 5 4 3 2 1
Efficiency and friendliness of check-in process
Efficiency and friendliness of check-out process
Comments on the front desk
2000
Staff
Very
Much
Agree
Very
Much
Disagree
N/A
7 6 5 4 3 2 1
Door/bell staff friendliness/efficiency
Prompt/courteous service by hotel staff
Concierge staff friendliness/efficiency
Reservation services - effectiveness/friendliness
Prompt/courteous service by hotel operator
Lounge service - friendliness and efficiency of staff
Comments on Staff
2000
During my stay, I was very satisfied with the following:
Hotel Services & Facilities
Very
Much
Agree
Very
Much
Disagree
N/A
7 6 5 4 3 2 1
Overall Satisfaction with the hotel breakfast
Comfortable and inviting lobby
Public area cleanliness
Banquet/meeting services
Quality of wake-up/message/fax services
Appearance of exterior grounds
Quality of valet services
Exercise room was in good condition
Pool and hot tub area was clean
Comments on Hotel Services & Facilities
2000
Did you experience Rod's Steak & Seafood Grille?
Yes
No
Did you experience Room Service?
Yes
No
Overall Satisfaction
Very
Much
Agree
Very
Much
Disagree
N/A
7 6 5 4 3 2 1
Overall hotel staff friendliness and efficiency
Overall hotel experience
Value of room for price paid
I would recommend this property to others
Comments on Overall Satisfaction
2000
Do you want to be added to our mailing list for specials on future stays?
Yes
No
Would you be interested in hosting a group or catering function at our hotel?
Yes
No
How did you hear about this hotel?
Travel Agent
Internet
Advertisement
Travel Book/Guide
Company
Other
How many times have you stayed at this hotel before?
1
2
3
4
5+
This is my first stay
What was your primary purpose of visit?
Convention/Group
Business
Leisure
Did you have a problem/issue during your stay?
Yes
No
Where else have you stayed when visiting the city previously?
Please comment on anything that would have made your stay more enjoyable:
2000
Please provide your contact information:
eMail address:
First Name:
Last Name:
Room Number:
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