OVERALL LODGING STAY
Did you have a problem during your stay at this lodging property?
What was the problem related to? (Please select all that apply)
How well was it resolved? - Reservation accuracy
Please briefly describe the problem you experienced
How well was it resolved? - Room readiness
Please briefly describe the problem you experienced
How well was it resolved? - Room cleanliness
Please briefly describe the problem you experienced
How well was it resolved? - Item in room not working
Please briefly describe the problem you experienced
How well was it resolved? - Responsiveness of staff
Please briefly describe the problem you experienced
How well was it resolved? - Other
Please briefly describe the problem you experienced
How did you make your lodging reservation?
BOOKING/RESERVATIONS
Front Desk
Guest Room Upon Arrival
My room was ready when I arrived
When did you arrive to check-in?
Housekeeping
Did you experience housekeeping during your stay?
LODGING PUBLIC AREAS/STAFF
Dining Experience (Please mark all that you experienced during your stay):
Ricky's All Day Grill
Comments on Ricky's All Day Grill
Explore Rockies Café
Comments on Explore Rockies Café
Services and Amenities (Please mark all that you experienced during your stay)
Concierge/Front Desk Services
Are you aware Banff International has the following:
Did you stay at any of our other Brewster Hospitality properties? (Mark all that apply)
ABOUT YOU
What was the purpose of your visit?
Including this trip, how many times have you stayed at this resort?
Into which age range do you fall?
Which of the following choices best describes your household?
Which of the following best reflects your total household income before taxes?
Less than $25,000
$25,000-$49,999
$50,000-$99,999
$100,000-$149,999
$150,000-$199,999
$200,000 - $249,999
$250,000 or more
Prefer not to answer
Are there any employees in particular who enhanced your experience with us?
Are there any comments or suggestions regarding your stay that you would like to share with us?