Please indicate how much you agree with the following statements about your Banff Lake Cruise experience:
Strongly
Agree
Strongly
Disagree
N/A
7
6
5
4
3
2
1
Reasonable time was spent to purchase admission
Staff were professional and helpful
Staff were knowledgeable about the area and the National Park
Quality interpretive signage was provided
The quanitity of information provided met my needs
Facilities were clean and well maintained
I received value for the price paid
Overall, I was satisfied with my Banff Lake Cruise experience
Comments about your Banff Lake Cruise experience
2000
Which of the following did you visit as part of your Banff Lake Cruise experience? (Mark All That Apply)
Black Anchor
Black Anchor
Strongly
Agree
Strongly
Disagree
N/A
7
6
5
4
3
2
1
Quality food provided
Staff were professional and helpful
Good menu variety
Prompt service was provided
Overall, I was satisfied with the Black Anchor
Comments about Black Anchor
2000
Gift Shop
Gift Shop
Strongly
Agree
Strongly
Disagree
N/A
7
6
5
4
3
2
1
Quality products provided
Staff were professional and helpful
Good variety of products available
Prompt service was provided
Overall, I was satisfied with the Gift Shop
Comments about the Gift Shop
How did you hear about Banff Lake Cruise? (Mark all that apply)
Advertisement
Brochure
Website
Billboard
Hotel
Word of Mouth
Other
Please describe:
2000
A response to the following question is required
Name
A response to the following question is required
Date of Visit
Email
A response to the following question is required
Phone
Required responses are missing. Please see above
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