Please tell us about your overall experience with parking, Rushmore Gift Shop and Food & Beverage:

Overall Experience

Extremely
Satisfied
Extremely
Dissatisfied
N/A
10 9 8 7 6 5 4 3 2 1
Overall how satisfied are you with your Mount Rushmore experience with parking, Rushmore Gift Shop and Food & Beverage?
How satisfied are you with the value you received for your money from Mount Rushmore parking, Rushmore Gift Shop and Food & Beverage?
Highly
likely
Highly
unlikely
N/A
10 9 8 7 6 5 4 3 2 1
How likely are you to recommend Mount Rushmore to your friends and family?
How likely are you to return to Mount Rushmore?
Please provide comments about your overall Mount Rushmore experience:
2000
What was your primary reason for travel?
Wedding/Anniversary
Special Birthday
To celebrate my retirement
Honeymoon
Work Promotion
Bucket List Vacation

Please tell us about your experience with the following:

Services and facilities

Which of our services and/or facilities did you experience during your visit? (Mark all that apply)
Rushmore Gift Shop
Food & Beverage Locations
Parking

Staff

Extremely
Satisfied
Extremely
Dissatisfied
N/A
10 9 8 7 6 5 4 3 2 1
Overall I was satisfied with my interaction with the staff at the parking facility, Rushmore Gift Shop and Food & Beverage locations

Facilities

Extremely
Satisfied
Extremely
Dissatisfied
N/A
10 9 8 7 6 5 4 3 2 1
Parking facility, Rushmore Gift Shop and Food & Beverage locations were clean
Physical appearance of the parking facility, Rushmore Gift Shop and Food & Beverage locations met my expectations
Please provide comments on the facilities:
2000

Problem Resolution

Did you experience a problem or issue during your visit?
Yes
No

Sustainability

Strongly
Agree
Strongly
Disagree
N/A
10 9 8 7 6 5 4 3 2 1
Displays a commitment to the environment in its operations
Offers sustainable (local or organic) food choices in restaurants
Offers sustainable (local, biodegradable, or recycled material) products in gift shop
Provides guests ample opportunities to recycle
Provides guests opportunities to conserve resources (energy, water)
Provides guests education on stewardship of parks (or resorts)
Is there any other environmental initiative you would like Xanterra to address and/or comment about our Environmental Sustainability?
2000

Post-stay - future intent:

Future Vacation

Where would you like to go on your next vacation? (Mark all that apply)
Return to Mount Rushmore
Continental U.S.
Alaska
Hawaii
National Parks
Canada
Mexico
Costa Rica / Panama Canal
Caribbean
Cuba
South America
Mediterranean
Northern Europe
Australia / New Zealand
Asia
Africa
When would you like to take your next vacation?
0-3 months
3-6 months
6-9 months
9-12 months
12 or more months
What type of vacations are you interested in?
Luxury
National Parks
Bicycling
Walking/Hiking
Small-ship cruising
Small-group tour
Would you like to receive special offers, news and promotions from Xanterra Travel Collection and affiliated properties?
Yes - opt me in for ALL of Xanterra's Legendary Places and Affiliated Properties
Yes - opt me in for the locations I select below
No
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